At docila.in, we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, and safeguard your information.
Information We Collect
We collect data to provide a smoother, more secure directory experience:
- For Users: Name, email address, phone number, and location data (if you search for “doctors near me” or fill out an inquiry form).
- For Healthcare Providers: Full professional name, medical registration/license numbers, clinic/hospital addresses, contact numbers, email addresses, medical specialties, and profile pictures.
- Automatically Collected Data: IP addresses, browser types, device information, and cookies to analyze website traffic and optimize performance.
How We Use Your Information
We use the collected data exclusively to:
- Operate, maintain, and improve the directory platform.
- Help users discover relevant Healthcare Providers based on location and specialty.
- Verify the legitimacy and credentials of practicing medical professionals.
- Respond to customer support tickets, inquiries, or feedback.
- Prevent fraudulent listings, spamming, or malicious activities.
Data Sharing and Disclosure
- Public Directories: Information provided by Healthcare Providers for their professional profiles is intended for public viewing and will be accessible to all website visitors.
- Third-Party Services: We do not sell user or doctor databases to third parties. We may share minimal technical data with trusted service providers (like website hosting, Google Analytics, or SMS gateways for OTP verification) who assist us in running the platform under strict confidentiality terms.
- Legal Obligations: We may disclose information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Data Security
We implement robust technical and organizational security measures (such as SSL encryption) to protect your data from unauthorized access, alteration, or disclosure. However, please remember that no method of transmission over the internet is 100% secure.
User Rights (Access and Deletion)
- Users & Providers Users & Providers have the right to access, update, correct, or request the permanent deletion of their personal information or professional profiles from our database.
- To make a request, please contact our support team at support@docila.in